Convayro — AI Front Desk for Australian Med Spas
Voice + SMS + Social Media DM + email enquiry capture  ·  Built for Australian cosmetic clinics

Every enquiry handled,
even when your team is busy

Convayro helps cosmetic, skin, laser and injectables clinics capture missed calls, after-hours enquiries and slow follow-up — then book, route or follow up automatically using clinic-approved language.

24/7
Enquiry capture
Multi channel
Voice · SMS · Email · DM
Calendar sync
Booking workflows
Human handoff
For clinical questions

You are not unlucky. Your system is incomplete.

Unanswered calls

New enquiries ring while the team is busy, with a client, or away from the desk.

Delayed responses

Hours pass. Prospective clients cool off or book elsewhere.

No follow-through

Warm enquiries ask about treatments, pricing or availability — but never get a consistent second touch.

No visibility

You can see bookings. You usually can't see the enquiries that were missed, delayed or quietly lost.

Want to hear how the gap gets covered?

Call to See Demo

A system that keeps enquiries moving.

Convayro captures missed calls, after-hours enquiries and follow-up gaps across voice, SMS and email — then books, routes or escalates them using clinic-approved workflows.

AI ANSWERING
Calls

Missed & overflow calls

Convayro answers when your team is busy, closed or already on another call — using approved clinic language and clear handoff rules.

Hi, I'd like a Hydrafacial 💆‍♀️ Of course! Tuesday 2pm? Perfect, I'll take it! ✓ Channels 💬 Web Chat 📱 SMS / Text 📸 Instagram DMs
Chat

SMS, chat & DM follow-up

New enquiries, warm leads and unanswered messages can be followed up automatically across SMS, web chat and selected social channels.

November 2025 · Bookings 10am ✓ 11am ✓ 2pm ✓ 3pm ✓ 23 booked today 0 no-shows
Bookings

Booking or routing

Straightforward consult requests can be moved toward booking. Clinical, sensitive or uncertain questions are routed back to the right person.

Enquiry went quiet 💬 AI follows up — auto Lead recovered ✓
Follow-up

Lead recovery

If an enquiry goes quiet, Convayro can trigger structured follow-up so warm leads do not disappear after one missed call or message.

48h Reminder Hi Sarah! Your Hydrafacial is Thursday 2pm. See you soon ✨ Sent 24h Reminder Reminder: your appointment is tomorrow at 2pm. Reply to confirm. Day-of Reminder You're all set for 2pm today! We're looking forward to seeing you.
Reminders

Confirmations & reminders

Automated SMS and email workflows help confirm appointments, remind clients and reduce preventable no-shows.

G 4.9 ★★★★★ · 128 reviews ★★★★★ "Absolutely love this clinic!" Review routing 😊 Google ★★★★★ 😟 Your team
Reviews

Review routing

After appointments, approved workflows can request reviews or route unhappy feedback privately before it becomes public.

Ready to see where enquiries are slipping through?

Book a Free Audit

A simple 3-day setup process.

We map your enquiry flow, build your clinic playbook, connect the system, then refine it as real conversations come in.

01
Day 0

30-minute discovery call

We review how enquiries currently arrive, where they slip through, and what your team wants handled, booked or escalated.

02
Day 1

We build your clinic playbook

We create the approved language, qualification flow, booking logic, SMS/email follow-ups and escalation rules for your clinic.

03
Day 2

We connect, test and launch

We connect your calendar, phone/SMS workflows and enquiry channels, then test the full experience before it goes live.

04
Day 3 onwards

We optimise from real conversations

As enquiries come in, we refine routing, follow-up timing, reporting and handoff rules so the system gets sharper over time.


A few things you might be wondering.

Everything you need to know before booking a demo. Still have questions? Just ask on the call.

Our systems are designed for integration with the calendar and booking systems that cosmetic clinics typically use. Where it is not, we can use booking links, calendar rules, notifications, webhooks or approved handoff workflows so enquiries are still captured, routed and followed up properly. We confirm the best setup during your free audit.
Most clinics can be set up within about a week once we have the access and information we need. We map your enquiry flow, build your clinic playbook, connect the key systems, test the AI receptionist and SMS/email workflows, then launch once everything is approved.
No worries — Convayro knows when to hand off. If a query is outside its knowledge or needs a human touch, it escalates to your team instantly with full context of the conversation so far.
Fully 24/7 — that's one of the biggest wins for clinics. Inquiries at 11pm get answered at 11pm. No more lost leads because someone called after close.
After each treatment, Convayro sends a review prompt. Happy clients are guided to leave a Google review. Unhappy clients are routed to your team first, so you can resolve the issue privately before it becomes a public negative review.
Pricing depends on your clinic's size and requirements. Book a demo and we'll put together a tailored proposal — no hard sell, just a transparent conversation about what it costs for your specific setup.

Free audit & demo

See Convayro in action.

Book a 20-minute call with our team. We'll walk you through exactly what Convayro would look like for your clinic — no hard sell, no obligation. Just a clear picture of what's possible.

Live walkthrough of the AI receptionist
Tailored to your clinic's specific setup
Transparent pricing — no surprises
No obligation — just a straight conversation