Three core services. One complete system.
The online side of your clinic, done end to end: a website that gets found, reviews that build trust, and a voice AI that catches the calls you can’t.
Custom Clinic Websites
A website has three jobs. Here is each one, and how we do it - no mystery, no jargon.
It’s your first impression
Patients judge your clinic by its website before they ever judge your work. So it has to be beautiful: designed custom to your clinic - your look, your services, your voice. Never a template.
It has to rank on Google
Google sends patients to sites it can read, trust and load fast. That is build quality, not luck. What we build in:
- Fast load on every device - speed is a ranking factor
- Structured data (schema) so Google understands every page
- Local SEO: suburb-level pages + your Google profile linked
- Three keyword-targeted SEO articles, written and built in at launch
- Indexed correctly from day one - sitemap submitted, crawl verified
How it actually works: Google matches pages to searches. A page per service and suburb, marked up so a machine can read it, gives Google something to match. Most clinic sites are one page and invisible - that is the whole trick.
It has to convert
Traffic is worthless if nobody books. Converting is mechanical, not magical:
- One clear action on every page - book, call or ask
- Chat capture, so an after-hours visitor becomes a lead, not a bounce
- Tap-to-call everywhere on mobile
- Your reviews shown where doubt happens
How it actually works: a visitor decides in seconds. Every extra click, form field or dead end loses a percentage of them. We remove the friction and give them one obvious next step - that is conversion, all of it.
Client Retention
It starts with a big reactivation of your whole client list - the people who already know and trust you. From there, a 90-day radar watches every client: the moment someone lapses, they get a personal message with their first name rendered into a real photo of your team. Everyone deletes robotic marketing texts; nobody ignores a photo of people they know with their own name on it. They rebook, the cycle resets, and your diary stops leaking.
What it does for your clinic
- Watches every client’s return rhythm, all year round
- Reaches out personally the moment someone lapses - never a bulk blast
- Personalised image messages that actually get opened
- Stops when they book, restarts if they drift again
- Consent-based, with a clear opt-out on every message
Review Automation
Reviews are how the next patient decides to trust you. Convayro asks for a Google review at exactly the right moment, with a personal, on-brand message - then replies to new reviews for you. Your rating, your reply rate and your local ranking climb while you get on with your day.
→ Leave your review
What it does for your clinic
- Asks for a Google review at the right moment after a visit
- Personalised, on-brand requests - not generic blasts
- The same fair ask goes to everyone (no review gating)
- Strengthens your local search presence over time
- Replies to new Google reviews promptly, in your clinic’s voice
AI Voice Receptionist
Your phone is the front door to your clinic - and it rings most when your hands are busy. The AI Voice Receptionist picks up in a warm, natural voice, handles the everyday questions, and books consultations - so a missed call never means a lost patient again. And it’s honest by design: it always introduces itself as an AI assistant, so callers know exactly who they’re talking to.
Not ready for voice AI? Every clinic line we run starts with missed-call text-back: any call you can’t answer gets an instant, personal text from your clinic within seconds, so the enquiry is held - not lost - until you’re free to reply.
What it does for your clinic
- Answers your clinic line in a natural voice - and always introduces itself as an AI assistant
- Handles the common questions: hours, location, parking, what to expect
- Books consultations into the calendar you already use
- Texts you instantly the moment something needs a human
- Works after hours, on weekends, and while you’re with a patient
The parts that round it out.
Weekly content, booking integration, Google profile care and SMS reactivation aren’t sold as extras - they’re built into the core services wherever your clinic needs them.
Booking Integration
A website and phone system are only useful if the booking actually lands in your diary. Convayro connects to the booking software your clinic already runs on - a two-way calendar sync at minimum, and full booking integration where your platform allows - so consultations flow into the diary you already use, with no spreadsheets, copy-paste or double-booked Saturdays.
What it does for your clinic
- Connects to the booking software you already run - Phorest, Timely, Fresha and more
- New consultations sync into your calendar - no copy-paste, no double-entry
- Returning patients are recognised and routed to you
- New patients are guided to the right first appointment
- A reserve-then-confirm flow keeps you in control of the diary
Google Business Profile
Your Google Business Profile is the listing most new patients judge you by - the map pin, the photos, the hours, the reviews. Convayro optimises it and keeps it current, so your clinic shows up in the local map pack when someone nearby searches, and looks every bit as good as the care you give.
What it does for your clinic
- Optimises your profile - categories, services, attributes and description
- Keeps photos, hours and holiday hours current
- Publishes regular Google posts to keep the listing active
- Strengthens your place in the local map pack over time
- Posts and copy designed with AHPRA and TGA rules in mind
The small things that catch big leads.
Missed-call text-back
Any call you can’t answer gets an instant, personal text from your clinic within seconds. The enquiry is held - not lost - until you’re free.
Learn more →A dedicated work number
Your clinic gets its own dedicated line for the website, Google and messages - your personal mobile stays private, and every enquiry is tracked.
Learn more →One inbox for everything
Website chat, SMS, Instagram, Facebook and Google messages all land in one unified inbox on your phone. Nothing slips between apps.
Learn more →Missed-call text-back
Most patients who reach a voicemail do not leave one - they call the next clinic. Missed-call text-back closes that gap. The moment a call goes unanswered, your clinic sends a warm text from its own number, so the enquiry is held rather than lost, and you answer it once you are out of treatment.
What it does for your clinic
- Fires within seconds of any missed or unanswered call
- Sends from your clinic’s own number, written in your clinic’s voice
- Their reply lands in your unified inbox, not a separate app
- Covers after hours, weekends and every minute you are with a patient
- Every missed call is logged against the patient, so nothing disappears quietly
A dedicated work number
Owner-operated clinics usually run on a personal mobile, which means work never switches off and nothing is measurable. Convayro provisions a dedicated Australian mobile number for your clinic and publishes that everywhere instead - your website, your Google profile, your messages - so your personal number stays private and every enquiry is captured.
What it does for your clinic
- A dedicated Australian mobile number provisioned for your clinic
- Published on your website and Google profile, so your personal mobile stays private
- Calls ring through to you; texts and voicemails are all captured
- Every call and message is recorded against that patient’s history
- It is the line that powers text-back, reminders and review invitations
One inbox for everything
Enquiries arrive in five different places, and the ones that slip through are usually the ones nobody owned. Convayro brings website chat, SMS, Instagram, Facebook and Google messages into a single inbox on your phone and desktop, threaded per patient, so you see the whole conversation and reply in seconds.
What it does for your clinic
- Website chat, SMS, Instagram, Facebook and Google messages in one place
- One thread per patient, so their full history sits in front of you
- Works on your phone and your desktop, with notifications so nothing waits
- You reply from the clinic number, never from your personal mobile
- Your team can answer without sharing personal logins
SMS Campaigns
Your warmest leads are the patients you’ve already treated - and most clinics never have time to invite them back. Convayro re-engages your existing list with friendly, considered messages that respect every opt-out, turning a quiet week into a full calendar without a cent of ad spend - there when the diary needs a lift.
What it does for your clinic
- Re-engages past patients with warm, on-brand messages
- Works from your existing list - no advertising spend required
- Capped, considered touches - never spammy
- Built around the Spam Act 2003 and inferred-consent rules
- Respects and records every opt-out automatically
Not sure which pieces you need?
That’s exactly what the call is for. Tell us where your clinic is losing bookings and we’ll recommend the smallest setup that fixes it - with a clear, fixed monthly price.