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What does Convayro do for clinics?

Convayro's core service is done-for-you Meta ads that book new patients into your calendar, with a guarantee of at least 30 every 30 days for clinics that qualify. Clinic websites, review automation, client retention, an AI voice receptionist, booking integration and Google Business Profile care can be added when they help.

Meta ads that book new patients

Our core service. We run the whole campaign on Facebook and Instagram: the strategy, the scripts, the creative, the targeting, the landing page that screens every enquiry and the follow-up that turns interest into an appointment. For clinics that qualify, we guarantee at least 30 new patients booked every 30 days, or we work for free until we do.

  • Strategy, scripts and creative written for your clinic. You film on your phone, we do the rest.
  • Built and managed inside your own ad account, so the data stays yours.
  • Ad spend paid by you directly to Meta. We never hold your budget.
  • Fast follow-up on every enquiry, with appointment setting where your plan includes it.
  • Reported in booked patients, not clicks and impressions.

How our Meta ads work

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Illustrative ad

Clinic websites

An add-on for clinics that need one. A website has three jobs: a first impression, ranking on Google and in AI search, and converting visitors into bookings.

  • Designed for your clinic, never a template.
  • Fast on every device, with structured data so search engines and AI assistants understand every page.
  • Local SEO with pages per service and suburb, linked to your Google profile.
  • Three keyword-targeted articles written and built in at launch.
  • One clear action on every page, chat capture after hours, tap-to-call on mobile, and your reviews where doubt happens.

Review automation

Reviews are how the next patient decides to trust you. Convayro asks for a Google review at the right moment with a personal PicturePrompt™ (a photo of your team with the patient's first name in it), then replies to new reviews in your clinic's voice.

  • The same fair ask goes to everyone. No review gating.
  • Personalised, on-brand requests, not generic blasts.
  • Replies to new reviews promptly.
A clinic team photo used in a PicturePrompt review request
A PicturePrompt message uses the clinic's own team photo.

Client retention

A watch on every patient's return rhythm. The moment someone lapses, they get a PicturePrompt™ "Missing you" with their name in a real photo of your team. They rebook, the cycle resets, and the diary stops leaking.

  • Reaches out personally when someone lapses, never a bulk blast.
  • Stops when they book, restarts if they drift again.
  • Consent-based, with a clear opt-out on every message.

PicturePrompt campaigns

Your warmest leads are the patients you have already treated. A one-off campaign to your existing list sends each one their own PicturePrompt™, respecting every opt-out, and turns a quiet week into bookings without ad spend.

  • Works from your existing list.
  • Capped, considered touches, never spammy.
  • Built around the Spam Act 2003 and its consent rules.

AI voice receptionist

Answers your clinic line in a natural voice when your hands are busy, handles the everyday questions and books consultations. It always introduces itself as an AI assistant, so callers know who they are talking to.

The AI receptionist in detail

Booking integration

Bookings only count if they land in your diary. Convayro connects to the booking software you already run, with a two-way calendar sync at minimum and full integration where your platform allows: Phorest, Timely, Fresha, Kitomba, Square Appointments, Cliniko and more.

Google Business Profile

The listing most new patients judge you by. We optimise categories, services, attributes and the description, and keep photos and hours current, so your clinic shows up and looks right in the local map pack.

Missed-call text-back

Most people who reach a voicemail call the next clinic. The moment a call goes unanswered, your clinic sends a warm text from its own number, so the enquiry is held until you are out of treatment.

Missed-call text-back in detail

A dedicated work number

A dedicated Australian number for your clinic, published on your website and Google profile, so your personal mobile stays private and every enquiry is captured. It is the line that powers text-back, reminders and review requests.

One inbox for everything

Website chat, SMS, Instagram, Facebook and Google messages in a single inbox on your phone and desktop, threaded per patient, so nothing slips between apps.

Questions clinic owners ask

Do I have to take the add-ons?

No. Most clinics start with Meta ads only.

Do you offer an AI receptionist for clinics in Australia?

Yes, as an add-on. It introduces itself as AI on every call and books consultations into your existing software.

Do you work with medical spas and skin clinics?

Yes, as well as dental, hair restoration, eye care and allied health practices.

Lewis Price, founder of Convayro

About the author

Lewis Price founded Convayro and runs it from Sydney. He has built patient acquisition, websites and follow-up systems for 15+ Australian clinics across aesthetics, skin, hair restoration and eye care, and writes about the advertising rules that decide what a clinic is allowed to say in an ad. Results vary by clinic, area, offer and how quickly enquiries are followed up.

Find out if your area is still open.

On a strategy call we look at your clinic, your area and your numbers, and tell you straight if we are not the right fit.

We work with one clinic per specialty in each area.